Update - We are continuing to perform maintenance work to restore service to a subset of accounts.
Feb 28, 21:59 CST
Update - Engineers continue to perform maintenance work, anticipated impact is expected to be brief periods of time that a small subset of accounts will become inaccessible.
Feb 28, 11:03 CST
Identified - Engineers are performing maintenance that is impacting a subset of accounts. During this work, some accounts will be inaccessible.
Feb 28, 09:25 CST
In progress - We will be extending maintenance on the Community Forum until Tuesday, 2 March. The Community Forum will remain in read-only mode during this time. All existing content will remain available; but new data cannot be added (in the form of new posts, reactions, etc) while under maintenance.

The Slack Community group and Facebook Community group are still available for questions:
https://slack.activecampaign.com/
https://www.facebook.com/groups/activecampaign.community
Feb 25, 10:08 CST
Scheduled - Maintenance for the Community Forum (community.activecampaign.com) began at 10:45 PM UTC. The Community Forum has been set to read-only mode during this time. All existing content will remain available; but new data cannot be added (in the form of new posts, reactions, etc) while under maintenance for the next 60 hours.

The Slack Community group and Facebook Community group are still available for questions:
https://slack.activecampaign.com/
https://www.facebook.com/groups/activecampaign.community
Platform Availability Operational
Mail Sending Availability Operational
Image/Storage Availability Operational
ActiveCampaign.com Availability Operational
API Availability Operational
Webhooks Availability Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 1, 2021

No incidents reported today.

Feb 28, 2021

Unresolved incident: Ongoing Maintenance.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Completed - The scheduled maintenance has been completed.
Feb 26, 11:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 11:01 CST
Scheduled - We will be performing unscheduled maintenance on our reporting feature today, 26 February at 17:00 UTC. During this time, the custom reporting feature, Automations, Deal, and Campaign performance reporting will be unavailable.
Feb 26, 10:02 CST
Feb 25, 2021

Unresolved incident: Community Forum Maintenance.

Feb 24, 2021
Resolved - This incident has been resolved.
Feb 24, 15:36 CST
Monitoring - We have released a change to address the service disruption to the ActiveCampaign platform and are seeing relief across all services. We are continuing to monitor.
Feb 24, 15:16 CST
Update - We are continuing to investigate the service disruption to the ActiveCampaign platform that is impacting users' ability to load pages in their accounts.

Next Update: 9:30 PM UTC.
Feb 24, 14:59 CST
Investigating - We are currently investigating an issue causing a service disruption across the ActiveCampaign platform beginning at ~8:00 PM UTC, Wednesday, 24 February. Customers may see pages load slowly or errors in page loads.

Next update: 9:00 PM UTC.
Feb 24, 14:29 CST
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.