All Systems Operational
Platform Availability Operational
Mail Sending Availability Operational
Image/Storage Availability Operational
ActiveCampaign.com Availability Operational
API Availability Operational
Webhooks Availability Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Resolved - We have completed processing the backlog and Automations are operating as expected. This issue is resolved.
Nov 25, 19:49 CST
Update - The ActiveCampaign platform is fully operational, but clients will continue to experience delays in contacts moving through Automations as we work through the backlog in processing.
Nov 25, 15:54 CST
Monitoring - We have taken steps to mitigate the impact of our network provider's outage and the ActiveCampaign platform is fully operational.

We are continuing to work through a backlog in processing of Automations and outbound Integration data, which we are monitoring. Inbound integration data processing is fully operational.
Nov 25, 13:01 CST
Update - We are continuing to work with our provider to restore service as well as our own mitigation plan.

Next Update: 7:00 PM UTC.
Nov 25, 12:00 CST
Update - We are continuing to work with our provider to restore service as well as our own mitigation plan.

Next Update: 6:00 PM UTC.
Nov 25, 11:34 CST
Update - We are continuing to work with our provider to restore service as well as our own mitigation plan.

Next Update: 5:30 PM UTC.
Nov 25, 11:01 CST
Update - Our network provider is continuing to experience an outage which is causing degraded performance and an increase in connectivity errors for the ActiveCampaign platform. We are continuing to work with our provider to restore service as well as our own mitigation plan.

Next Update: 5:00 PM UTC.
Nov 25, 10:31 CST
Identified - We have identified the issue with our network provider and are working on mitigating the issue. The impact to customers is delays in processing both automations and integration data.

Next update at 4:30PM UTC
Nov 25, 10:07 CST
Investigating - We are currently experiencing an issue with one of network providers and are working with them to resolve it. The impact to customers is a 1 hour delay in automation processing.

Next Update: 4:00 PM UTC.
Nov 25, 09:35 CST
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.