Slight Delays: Platform, Campaigns, and API

Incident Report for ActiveCampaign

Resolved

This issue has been fully resolved.

Posted May 21, 2019 - 15:20 CDT

Monitoring

The issue is now resolved. Links and the API are loading as expected. We are continuing to monitor.

Posted May 21, 2019 - 14:20 CDT

Update

Campaigns are now sending in near-real time. We are continuing to investigate the latency issue impacting link tracking and the API and will provide another update at 7:30 PM UTC.

Posted May 21, 2019 - 14:00 CDT

Investigating

We are currently investigating an issue that is causing some campaigns to be delayed by a few minutes and general platform slowness. Links that have tracking turned on as well as API requests may result in an error or be slow to load.

Posted May 21, 2019 - 13:31 CDT

This incident affected: US Region (API Availability, Platform Availability) and Message Sending Availability (Email).