Monitoring - The platform is restored though customers may experience delays in full access being restored due to caching. We expect full access to be restored within one hour for anyone still impacted.
Feb 13, 2026 - 13:34 CST
Feb 13, 2026 - 13:34 CST
Update - Portions of the API have come back online. We are continuing to apply fixes to enable full restoration.
Feb 13, 2026 - 13:26 CST
Feb 13, 2026 - 13:26 CST
Update - We are continuing to work on a fix for this issue.
Feb 13, 2026 - 13:16 CST
Feb 13, 2026 - 13:16 CST
Identified - We are aware of a general outage for api.hilos.io. Engineering is working to restore functionality now.
Feb 13, 2026 - 13:02 CST
Feb 13, 2026 - 13:02 CST
Monitoring - The Engineering team has resolved the reporting analytics issue and will continue to closely monitor performance and stability to ensure continued service reliability.
Feb 12, 2026 - 10:28 CST
Feb 12, 2026 - 10:28 CST
Update - The Engineering team is continuing work to resolve the identified issue. Additional status updates will be provided as they become available.
Feb 12, 2026 - 06:35 CST
Feb 12, 2026 - 06:35 CST
Identified - The Engineering team is actively working to resolve the identified issue. Additional status updates will be provided as they become available.
Feb 11, 2026 - 07:23 CST
Feb 11, 2026 - 07:23 CST
Update - Engineers are continuing to investigating the root cause. Additional updates will be provided as more information becomes available
Feb 10, 2026 - 13:06 CST
Feb 10, 2026 - 13:06 CST
Update - Engineers are continuing to investigating the root cause. Additional updates will be provided as more information becomes available.
Feb 10, 2026 - 12:02 CST
Feb 10, 2026 - 12:02 CST
Investigating - Our engineering team has identified an issue affecting reporting analytics for a segment of our users. We are investigating the root cause and will provide further updates as more information becomes available.
Feb 10, 2026 - 10:40 CST
Feb 10, 2026 - 10:40 CST
APAC Region
Operational
API Availability
Operational
ARC & ARC Services
Operational
Automations
Operational
Campaigns
Operational
Conversations
Operational
CRM
Operational
Custom Objects
Operational
Custom Reports
Operational
E-Commerce
Operational
Integrations
Operational
Platform Availability
Operational
Web Personalization
Operational
Web-hooks
Operational
EU Region
Operational
API Availability
Operational
ARC & ARC Services
Operational
Automations
Operational
Campaigns
Operational
Conversations
Operational
CRM
Operational
Custom Objects
Operational
Custom Reports
Operational
E-Commerce
Operational
Integrations
Operational
Platform Availability
Operational
Web Personalization
Operational
Web-hooks
Operational
US Region
Operational
API Availability
Operational
ARC & ARC Services
Operational
Automations
Operational
Campaigns
Operational
Conversations
Operational
CRM
Operational
Custom Objects
Operational
Custom Reports
Operational
E-commerce
Operational
Integrations
Operational
Platform Availability
Operational
Web Personalization
Operational
Webhooks
Operational
ActiveCampaign.com
Operational
AC Resource Center
Operational
Message Sending Availability
Operational
Email
Operational
SMS
Operational
WhatsApp
Operational
Site
Operational
Published Pages
Operational
Pages Application
Operational
Forms
Operational
Web Personalization
Operational
Tracking
Operational
Active Intelligence
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.