Update - Engineering is continuing to work on resolution.
Jul 10, 2026 - 11:19 CDT
Identified - Engineering has identified the issue and is working on resolution.
Jul 10, 2026 - 06:57 CDT
Update - We are continuing to investigate this issue.
Jul 10, 2026 - 02:25 CDT
Investigating - Engineers are investigating an issue affecting Custom Objects for APAC customers. Additional information will be shared as the investigation progresses.
Jul 10, 2026 - 01:57 CDT
APAC Region
Degraded Performance
90 days ago
99.95
% uptime
Today
API Availability
Operational
90 days ago
99.95
% uptime
Today
ARC & ARC Services
Operational
90 days ago
99.95
% uptime
Today
Automations
Operational
90 days ago
99.95
% uptime
Today
Campaigns
Operational
90 days ago
99.95
% uptime
Today
Conversations
Operational
90 days ago
99.95
% uptime
Today
CRM
Operational
90 days ago
99.95
% uptime
Today
Custom Objects
Degraded Performance
90 days ago
99.95
% uptime
Today
Custom Reports
Operational
90 days ago
99.95
% uptime
Today
E-Commerce
Operational
90 days ago
99.95
% uptime
Today
Integrations
Operational
90 days ago
99.95
% uptime
Today
Platform Availability
Operational
90 days ago
99.95
% uptime
Today
Web Personalization
Operational
90 days ago
99.88
% uptime
Today
Web-hooks
Operational
90 days ago
99.95
% uptime
Today
EU Region
Operational
90 days ago
99.99
% uptime
Today
API Availability
Operational
90 days ago
100.0
% uptime
Today
ARC & ARC Services
Operational
90 days ago
100.0
% uptime
Today
Automations
Operational
90 days ago
100.0
% uptime
Today
Campaigns
Operational
90 days ago
100.0
% uptime
Today
Conversations
Operational
90 days ago
100.0
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Custom Objects
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
E-Commerce
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Platform Availability
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
90 days ago
99.92
% uptime
Today
Web-hooks
Operational
90 days ago
100.0
% uptime
Today
US Region
Operational
90 days ago
99.99
% uptime
Today
API Availability
Operational
90 days ago
100.0
% uptime
Today
ARC & ARC Services
Operational
90 days ago
100.0
% uptime
Today
Automations
Operational
90 days ago
100.0
% uptime
Today
Campaigns
Operational
90 days ago
100.0
% uptime
Today
Conversations
Operational
90 days ago
100.0
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Custom Objects
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
E-commerce
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Platform Availability
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
90 days ago
99.92
% uptime
Today
Webhooks
Operational
ActiveCampaign.com
Operational
90 days ago
100.0
% uptime
Today
AC Resource Center
Operational
90 days ago
100.0
% uptime
Today
Message Sending Availability
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
WhatsApp
Operational
90 days ago
100.0
% uptime
Today
Site
Operational
90 days ago
100.0
% uptime
Today
Published Pages
Operational
90 days ago
100.0
% uptime
Today
Pages Application
Operational
90 days ago
100.0
% uptime
Today
Forms
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
Tracking
Operational
90 days ago
100.0
% uptime
Today
Active Intelligence
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 12, 2026
No incidents reported today.
Jul 11, 2026
No incidents reported.
Jul 10, 2026
Unresolved incident: Custom Objects for APAC customers..
Resolved -
This incident has been resolved.
Jul 9, 21:01 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 9, 20:45 CDT
Identified -
Customer accounts hosted in APAC region are unavailable. Engineers have identified the issue and a fix is being implemented.
Jul 9, 19:49 CDT