Update - Engineering is continuing to work on resolution.
Jul 10, 2026 - 11:19 CDT
Identified - Engineering has identified the issue and is working on resolution.
Jul 10, 2026 - 06:57 CDT
Update - We are continuing to investigate this issue.
Jul 10, 2026 - 02:25 CDT
Investigating - Engineers are investigating an issue affecting Custom Objects for APAC customers. Additional information will be shared as the investigation progresses.
Jul 10, 2026 - 01:57 CDT
APAC Region
Degraded Performance
90 days ago
99.95
% uptime
Today
API Availability
Operational
90 days ago
99.95
% uptime
Today
ARC & ARC Services
Operational
90 days ago
99.95
% uptime
Today
Automations
Operational
90 days ago
99.95
% uptime
Today
Campaigns
Operational
90 days ago
99.95
% uptime
Today
Conversations
Operational
90 days ago
99.95
% uptime
Today
CRM
Operational
90 days ago
99.95
% uptime
Today
Custom Objects
Degraded Performance
90 days ago
99.95
% uptime
Today
Custom Reports
Operational
90 days ago
99.95
% uptime
Today
E-Commerce
Operational
90 days ago
99.95
% uptime
Today
Integrations
Operational
90 days ago
99.95
% uptime
Today
Platform Availability
Operational
90 days ago
99.95
% uptime
Today
Web Personalization
Operational
90 days ago
99.88
% uptime
Today
Web-hooks
Operational
90 days ago
99.95
% uptime
Today
EU Region
Operational
90 days ago
99.99
% uptime
Today
API Availability
Operational
90 days ago
100.0
% uptime
Today
ARC & ARC Services
Operational
90 days ago
100.0
% uptime
Today
Automations
Operational
90 days ago
100.0
% uptime
Today
Campaigns
Operational
90 days ago
100.0
% uptime
Today
Conversations
Operational
90 days ago
100.0
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Custom Objects
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
E-Commerce
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Platform Availability
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
90 days ago
99.92
% uptime
Today
Web-hooks
Operational
90 days ago
100.0
% uptime
Today
US Region
Operational
90 days ago
99.99
% uptime
Today
API Availability
Operational
90 days ago
100.0
% uptime
Today
ARC & ARC Services
Operational
90 days ago
100.0
% uptime
Today
Automations
Operational
90 days ago
100.0
% uptime
Today
Campaigns
Operational
90 days ago
100.0
% uptime
Today
Conversations
Operational
90 days ago
100.0
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Custom Objects
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
E-commerce
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Platform Availability
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
90 days ago
99.92
% uptime
Today
Webhooks
Operational
ActiveCampaign.com
Operational
90 days ago
100.0
% uptime
Today
AC Resource Center
Operational
90 days ago
100.0
% uptime
Today
Message Sending Availability
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
WhatsApp
Operational
90 days ago
100.0
% uptime
Today
Site
Operational
90 days ago
100.0
% uptime
Today
Published Pages
Operational
90 days ago
100.0
% uptime
Today
Pages Application
Operational
90 days ago
100.0
% uptime
Today
Forms
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
Tracking
Operational
90 days ago
100.0
% uptime
Today
Active Intelligence
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 11, 2026
No incidents reported today.
Jul 10, 2026
Unresolved incident: Custom Objects for APAC customers..
Resolved -
This incident has been resolved.
Jul 9, 21:01 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 9, 20:45 CDT
Identified -
Customer accounts hosted in APAC region are unavailable. Engineers have identified the issue and a fix is being implemented.
Jul 9, 19:49 CDT