High error rate on US region
Monitoring - Engineers are responding to a high error rate currently impacting the Hosted Legacy API, resulting in failed Web API requests.
To restore full functionality, Engineers reverted the platform to the previous stable version.
Jun 01, 2026 - 09:07 CDT
Uptime over the past 90 days. View historical uptime.
APAC Region Operational
90 days ago
99.99 % uptime
Today
API Availability Operational
90 days ago
100.0 % uptime
Today
ARC & ARC Services Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
90 days ago
100.0 % uptime
Today
Conversations Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Custom Objects Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
E-Commerce Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
Web Personalization Operational
90 days ago
99.92 % uptime
Today
Web-hooks Operational
90 days ago
100.0 % uptime
Today
EU Region Operational
90 days ago
99.99 % uptime
Today
API Availability Operational
90 days ago
100.0 % uptime
Today
ARC & ARC Services Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
90 days ago
100.0 % uptime
Today
Conversations Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Custom Objects Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
E-Commerce Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
Web Personalization Operational
90 days ago
99.92 % uptime
Today
Web-hooks Operational
90 days ago
100.0 % uptime
Today
US Region Operational
90 days ago
99.99 % uptime
Today
API Availability Operational
90 days ago
100.0 % uptime
Today
ARC & ARC Services Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
90 days ago
100.0 % uptime
Today
Conversations Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Custom Objects Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
E-commerce Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
Web Personalization Operational
90 days ago
99.92 % uptime
Today
Webhooks Operational
ActiveCampaign.com Operational
90 days ago
100.0 % uptime
Today
AC Resource Center Operational
90 days ago
100.0 % uptime
Today
Message Sending Availability Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Site Operational
90 days ago
100.0 % uptime
Today
Published Pages Operational
90 days ago
100.0 % uptime
Today
Pages Application Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Web Personalization Operational
Tracking Operational
90 days ago
100.0 % uptime
Today
Active Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 1, 2026

Unresolved incident: High error rate on US region.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Disruption to Advanced Search Editing on the Contacts page
Resolved - Engineers have successfully deployed the fix across all systems. Testing confirms that the option to edit advanced searches and segmentations within the Contacts section is now fully restored and operating normally.

This incident is now resolved.
May 19, 06:44 CDT
Update - Engineers have successfully identified the root cause of the issue and verified a solution. The fix is currently being rolled out across all systems to restore the ability to edit advanced searches and segmentations.

Another update will be provided once the rollout is complete and functionality is fully restored.
May 19, 05:36 CDT
Identified - Engineers are actively investigating an issue affecting the Contacts section. Reports indicate that the ability to edit existing advanced searches and segmentations is currently unavailable. Investigation is underway to identify the root cause and restore full functionality.

Regular updates will be provided as new information becomes available.
May 19, 04:15 CDT
May 18, 2026

No incidents reported.

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