ActiveCampaign Status

All Systems Operational

Platform Availability Operational

Mail Sending Availability Operational

Image/Storage Availability Operational

ActiveCampaign.com Availability Operational

API Availability Operational

Webhooks Availability Operational

Integrations Operational

Slack Messaging Operational

Slack Notifications Operational

Slack Workspace/Org Administration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2021

No incidents reported today.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

Elevated API Error Rate

Resolved - This incident has been resolved.
Sep 21, 15:42 CDT

Monitoring - We have taken action to mitigate the elevated API error rates and are continuing to monitor for stability.
Sep 21, 10:21 CDT

Update - We are continuing to investigate this issue.
Sep 20, 20:27 CDT

Investigating - We are currently investigating an issue that is impacting usage of the ActiveCampaign API. Users are seeing an elevated number of 503 errors when making API calls.
Sep 20, 20:08 CDT

Sep 20, 2021

Elevated API Error Rate

Resolved - This incident has been resolved.
Sep 20, 16:09 CDT

Monitoring - We have taken action to replace several unhealthy API instances that were causing an increase in error rates. We are continuing to monitor for recovery.
Sep 20, 14:30 CDT

Investigating - We are currently investigating an elevated error rate for users of the ActiveCampaign API. Over 90% of calls are continuing to succeed. Calls that result in an error will need to be retried.

Next Update: 7:30PM UTC.
Sep 20, 13:55 CDT

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 20:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 19:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 9, 12:18 CDT

Scheduled - We will be performing scheduled maintenance to our infrastructure this Sunday, 12 September from 12:00 AM - 1:00 AM UTC.

During this time, ActiveCampaign features will be unavailable. Automations and Campaigns will be delayed until after the maintenance is completed. API requests will need to be retried when operations resume.

We appreciate your understanding and patience. If you have any questions or issues, please contact us at: https://www.activecampaign.com/contact
Sep 9, 12:18 CDT