Conversations Degraded Performance

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.
Posted Sep 15, 2020 - 13:32 CDT

Monitoring

We have identified and issued a fix for the degraded performance impacting our Conversations service and are monitoring.
Posted Sep 15, 2020 - 12:29 CDT

Investigating

We are currently investigating an issue with our Conversations service that is causing degraded performance for users. Visitors and Agents may experience a delay in messages being received.

Next Update: 6:00 PM UTC
Posted Sep 15, 2020 - 12:14 CDT
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