Increased Platform Latency
Incident Report for ActiveCampaign
Resolved
This incident has been resolved.
Posted Apr 01, 2021 - 14:09 CDT
Monitoring
We have confirmed the mitigation efforts are working as expected and the platform latency and error rates are returning to normal. We are continuing to monitor.
Posted Apr 01, 2021 - 14:00 CDT
Identified
We have taken mitigating actions to resolve the increased platform and API latency and errors and are monitoring.
Posted Apr 01, 2021 - 13:18 CDT
Investigating
We are currently investigating an issue causing increased latency for the platform. Users may see pages and API calls taking longer to load and an occasional error message.
Posted Apr 01, 2021 - 13:03 CDT
This incident affected: Platform Availability and API Availability.