Platform Connectivity Issues

Incident Report for ActiveCampaign

Resolved

The issue is fully resolved and users should be able to access accounts as usual. Please reach out to our Support Team at help@activecampaign.com if you continue to experience any issues.

Posted Nov 02, 2018 - 18:27 CDT

Monitoring

Users should now be able to access their accounts. We experienced a temporary issue with our web servers and are continuing to monitor.

Posted Nov 02, 2018 - 17:21 CDT

Investigating

We are investigating an issue preventing users from being able to access their accounts. We’re actively working to resolve the issue and will provide updates as soon as possible.

Posted Nov 02, 2018 - 17:12 CDT

This incident affected: US Region (Platform Availability).