API Connectivity Issue

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.

Posted Dec 18, 2019 - 21:28 CST

Monitoring

We have identified the issue that caused connection issues with the API starting at 12:08 AM UTC and taken steps to remediate it. API connections have returned to normal as of 1:10 AM UTC and we are continuing to monitor.

Posted Dec 18, 2019 - 19:15 CST

Investigating

We are currently investigating connection issues with the API starting at 12:08 AM UTC. Users may see 504 responses when calling the API currently.

Next Update: 1:15 AM UTC.

Posted Dec 18, 2019 - 18:39 CST

This incident affected: US Region (API Availability).