Automation and email sending delays

Incident Report for ActiveCampaign

Resolved

All previously delayed messages are now processing or have already been sent. The issue is now fully resolved
Posted Feb 17, 2019 - 11:27 CST

Monitoring

All previously delayed scheduled automations and campaign emails are now sending across the platform. No action is necessary at this time. We are continuing to monitor.
Posted Feb 17, 2019 - 10:30 CST

Identified

All newly scheduled automations and campaigns are now sending as expected across the platform. Automations and scheduled emails sent from ~5PM February 16th to ~9AM CT February 17th are still experiencing delays. We're working to resolve the issue as quickly as possible and will continue to update.
Posted Feb 17, 2019 - 09:46 CST

Investigating

We are currently experiencing delays in processing impacting scheduled campaigns and emails in automations. We are actively working to resolve the issue.
Posted Feb 17, 2019 - 08:53 CST
This incident affected: Message Sending Availability (Email).