Platform service disruption

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.

Posted Oct 09, 2020 - 14:02 CDT

Monitoring

Our network provider is continuing to experience connectivity issues, but the degraded performance impact to ActiveCampaign has been mitigated. We are continuing to monitor.

Posted Oct 09, 2020 - 10:10 CDT

Update

Our network provider is continuing to experience an outage which is causing degraded performance and an increase in connectivity errors for the ActiveCampaign platform. We are continuing to work with our provider to restore service.

Next Update: 3:00 PM UTC

Posted Oct 09, 2020 - 09:08 CDT

Investigating

We are currently investigating an issue with our network provider that may be causing intermittent platform connectivity errors.
Next update: 1:50 PM UTC

Posted Oct 09, 2020 - 08:21 CDT

This incident affected: US Region (Platform Availability).