New customers cannot sign up for enterprise or professional plans

Incident Report for ActiveCampaign

Resolved

Customers can just refresh the page and attempt again to succeed signing up.
Posted 11 months ago. Apr 29, 2024 - 18:49 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted 11 months ago. Apr 29, 2024 - 18:08 CDT

Investigating

New customers attempting to sign up for enterprise or professional plans via the self serve workflow cannot complete the process. Engineers are working to resolve the issue.
Posted 11 months ago. Apr 29, 2024 - 18:08 CDT
This incident affected: ActiveCampaign.com.
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