New customers cannot sign up for enterprise or professional plans
Incident Report for ActiveCampaign
Resolved
Customers can just refresh the page and attempt again to succeed signing up.
Posted Apr 29, 2024 - 18:49 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 29, 2024 - 18:08 CDT
Investigating
New customers attempting to sign up for enterprise or professional plans via the self serve workflow cannot complete the process. Engineers are working to resolve the issue.
Posted Apr 29, 2024 - 18:08 CDT
This incident affected: ActiveCampaign.com.