ActiveCampaign platform unavailable for some US Accounts

Incident Report for ActiveCampaign

Resolved

Our monitoring shows all systems operating normally. The issue has been fully resolved.
Posted Sep 05, 2025 - 12:56 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2025 - 12:16 CDT

Identified

Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This issue is impacting multiple services and features, which may result in slower response times or errors.
Posted Sep 05, 2025 - 11:21 CDT
This incident affected: US Region (Platform Availability).