Connectivity Issues

Incident Report for ActiveCampaign

Resolved

The connectivity issue has been fully resolved. Accounts may have been impacted between 1:25-1:35PM CST. If you experience any further issues, please escalate to our Support Team immediately.

Posted Dec 13, 2017 - 14:20 CST

Identified

We have identified what was failing and we're working to ensure a full fix is in place. Users should be able to access their accounts again and make API calls.

Posted Dec 13, 2017 - 14:07 CST

Investigating

We are currently investigating an issue with users unable to access their accounts. This issue is also impacting API calls. We are working to resolve this as soon as possible and will provide updates as they become available.

Posted Dec 13, 2017 - 13:38 CST