Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO receive a bad gateway error.

Incident Report for ActiveCampaign

Resolved

Engineers restored log in issues for customers attempting to use SSO, as of 4:15pm CT.
No further errors have been observed.

Posted Oct 03, 2024 - 16:48 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 03, 2024 - 15:09 CDT

Investigating

We are currently investigating this issue.

Posted Oct 03, 2024 - 15:00 CDT

This incident affected: US Region (ARC & ARC Services, Platform Availability).