Reports of deal and account functionality inaccessible.

Incident Report for ActiveCampaign

Resolved

This incident is now resolved.
Posted Feb 02, 2022 - 22:28 CST

Monitoring

Engineers have released a fix for the reported issues with deals and we are actively monitoring.
Posted Feb 02, 2022 - 22:22 CST

Update

Engineering are applying the fix for the reported issues with deals.
Posted Feb 02, 2022 - 21:41 CST

Update

Engineers are working on a fix for reported issues with deals.
Posted Feb 02, 2022 - 20:36 CST

Update

Automation access issues are now resolved. Engineers are working to resolve the reported issues with deals.
Posted Feb 02, 2022 - 19:59 CST

Identified

Engineers have identified the cause of the issue and are working on a fix.
Posted Feb 02, 2022 - 18:57 CST

Investigating

Engineers are currently investigating reports of a platform issue impacting a subset of users attempting to access automations and deals functions.
Posted Feb 02, 2022 - 18:29 CST
This incident affected: US Region (Platform Availability).