Contact Page Loading Issues

Incident Report for ActiveCampaign

Resolved

The issue impacting the Contact Page not loading has been fully resolved.

Posted Aug 14, 2019 - 18:35 CDT

Update

We are actively releasing the fix to all accounts. Users who were experiencing an issue with the Contact Page not loading will see the issue resolved shortly.

Next Update: 10:30 PM UTC

Posted Aug 14, 2019 - 17:14 CDT

Identified

We have identified the issue causing the Contact Page to not load for some accounts and are working on a fix.

Next Update: 9:15 PM UTC

Posted Aug 14, 2019 - 16:38 CDT

Investigating

We are currently investigating reports of the main Contact Page not loading the list of contacts for some users.

Next Update: 9:00 PM UTC

Posted Aug 14, 2019 - 16:29 CDT