High error rate on US region

Incident Report for ActiveCampaign

Resolved

This incident was resolved about 1:29pm CT. No further impact has been observed.
Posted Jun 01, 2026 - 16:29 CDT

Monitoring

Engineers are responding to a high error rate currently impacting the Hosted Legacy API, resulting in failed Web API requests.
To restore full functionality, Engineers reverted the platform to the previous stable version.
Posted Jun 01, 2026 - 09:07 CDT
This incident affected: US Region (API Availability, ARC & ARC Services, Automations, Campaigns, Conversations, CRM, Custom Objects, Custom Reports, E-commerce, Integrations, Platform Availability, Web Personalization, Webhooks).
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