Transactional Email Failures

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.
Posted Sep 28, 2026 - 13:55 CDT

Update

The backlogged messages are rapidly catching up. We expect full resolution within 20 minutes.
Posted Sep 28, 2026 - 10:30 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2026 - 10:22 CDT

Identified

The issue has been identified and the backlogged messages have started to send. Engineering is working to expedite the catch up.
Posted Sep 28, 2026 - 10:16 CDT

Investigating

Transactional email is currently failing to send. Engineering is investigating the root cause now and will report updates every 20 minutes.
Posted Sep 28, 2026 - 10:05 CDT
This incident affected: Message Sending Availability (Email).
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