AWS Service Outage detected

Incident Report for ActiveCampaign

Resolved

Engineers have validated return to service and processing performance.
AWS has formally resolved their outage message, as well.

Posted Jun 13, 2023 - 17:47 CDT

Update

Engineers are continuing to monitor recovery and are observing degraded performance.
Some campaign open and click reporting data may continue to be delayed.

Posted Jun 13, 2023 - 16:54 CDT

Monitoring

AWS engineers have implemented a solution and our engineers are monitoring recovery, at this time.

Posted Jun 13, 2023 - 16:11 CDT

Identified

Engineers have detected an AWS outage impacting links within campaigns and the reporting of opens & clicks.
Additional Status Available: https://health.aws.amazon.com/health/status

Posted Jun 13, 2023 - 15:10 CDT

This incident affected: Site (Tracking).