A Subset of ActiveCampaign accounts experiencing issues

Incident Report for ActiveCampaign

Resolved

Engineers have resolved this issue.
Posted Sep 11, 2024 - 22:09 CDT

Monitoring

Engineers have restored full service to the affected accounts and are now monitoring.
Posted Sep 11, 2024 - 20:53 CDT

Update

Engineers continue to work to restore full service to a subset of customers.
Posted Sep 11, 2024 - 19:47 CDT

Identified

Engineers have identified an issue where a subset of customers will not be able to use their ActiveCampaign account, the team is working to restore those accounts to full service.
Posted Sep 11, 2024 - 16:19 CDT
This incident affected: ActiveCampaign.com.
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