Issue with Campaign Editor

Incident Report for ActiveCampaign

Resolved

Engineers have implemented a fix. all regions are now fully operational again.
Posted Jun 26, 2026 - 18:09 CDT

Update

We are continuing to investigate this issue.
Posted Jun 26, 2026 - 17:38 CDT

Investigating

Engineers are currently investigating an issue affecting some customers in the campaign editor. For impacted accounts, clicking the Save and Exit or Next buttons may not respond as expected, which can prevent users from moving forward in the editor.
Engineers are engaged and are actively working on the issue.
Posted Jun 26, 2026 - 17:38 CDT
This incident affected: US Region (API Availability, ARC & ARC Services, Automations, Campaigns, Conversations, CRM, Custom Objects, Custom Reports, E-commerce, Integrations, Platform Availability, Web Personalization, Webhooks) and APAC Region (API Availability, ARC & ARC Services, Automations, Campaigns, Conversations, CRM, Custom Objects, Custom Reports, E-Commerce, Integrations, Platform Availability, Web Personalization, Web-hooks).