Shopify Onboarding Flow Broken

Incident Report for ActiveCampaign

Resolved

The fix has been deployed. The issue is resolved.

Posted Nov 09, 2021 - 20:01 CST

Update

We are continuing to work on a fix for this issue

Posted Nov 09, 2021 - 19:06 CST

Identified

We have identified an issue where a subset of customers are unable to create new ActiveCampaign accounts using the Shopify onboarding workflow
Engineers are implementing a fix to resolve the issue.

Posted Nov 09, 2021 - 18:34 CST

This incident affected: US Region (Platform Availability).