Delays in Event Processing

Incident Report for ActiveCampaign

Resolved

At 18:50 UTC all queues returned to normal and impact fully cleared.

Posted Nov 09, 2021 - 06:20 CST

Engineering teams have implemented a fix for this issue and we are now monitoring the environment to ensure impact has cleared.

Posted Nov 08, 2021 - 10:18 CST

Engineers are currently investigating an issue on the platform which may lead to a delay in events processing on the platform to a subset of users.

Posted Nov 08, 2021 - 10:02 CST

This incident affected: US Region (API Availability).