Add Account modal unresponsive

Incident Report for ActiveCampaign

Resolved

This incident has been resolved and the add account modal is now working as expected.

Posted Oct 13, 2021 - 17:10 CDT

Identified

Our engineers have identified the issue and a fix is being implemented.

Posted Oct 13, 2021 - 15:34 CDT

Investigating

We have reports that when attempting to add an account, the modal remains in a constant “loading” state which is preventing some users from adding new accounts. We are investigating the issue.

Posted Oct 13, 2021 - 14:40 CDT