Malformed tracking links on Campaign Sends via Automations

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.
Posted Aug 21, 2023 - 17:48 CDT

Identified

Engineers have identified that, due to a change released on Thursday, August 17 12:05 CDT, there were inconsistencies in tracking links for campaigns generated by automations. Additionally regular campaign tracking links used encoding unrecognized by a minority of http servers. The links generated during this period will not redirect correctly. The issue is being corrected.
Posted Aug 21, 2023 - 15:40 CDT
This incident affected: US Region (Automations, Campaigns).
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