Increased Platform Latency

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.
Posted Nov 13, 2019 - 14:51 CST

Monitoring

We have identified and addressed the issue causing increased latency across the platform including within the Conversations service. Platform performance has returned to normal and we are continuing to monitor.
Posted Nov 13, 2019 - 12:33 CST

Investigating

We are investigating an issue causing increased latency across the platform including within the Conversations service beginning at 4:30 PM UTC.

Next Update: 6:45 PM UTC.
Posted Nov 13, 2019 - 12:13 CST
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