Engineers are investigating reports that tracked links are being incorrectly flagged as malicious by Office 365 Defender.

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.
Posted Jan 16, 2025 - 11:59 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 15, 2025 - 17:26 CST

Update

Engineers have identified changes that satisfy Office 365 Defender Safelinks and are working to update our systems
Posted Jan 15, 2025 - 17:03 CST

Update

Engineers are testing potential solutions
Posted Jan 15, 2025 - 15:50 CST

Investigating

Engineers are investigating reports that tracked links are being incorrectly flagged as malicious by Office 365 Defender.
Deliverability specialists are online working to resolve the issue.
Posted Jan 15, 2025 - 08:15 CST
This incident affected: US Region (Campaigns), APAC Region (Campaigns), and EU Region (Campaigns).