Intermittent Link Issues

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.

Posted Sep 19, 2019 - 10:42 CDT

Monitoring

We have released the fix and links are redirecting and tracking properly again. Users may continue to see the occasional link error over the next few hours as the fix propagates, but no action is required. We are continuing to monitor.

Posted Sep 17, 2019 - 23:52 CDT

Identified

We have identified the issue causing intermittent issues with both link redirection and link tracking, and are working on the fix.

Next Update: 5:00 AM UTC.

Posted Sep 17, 2019 - 23:00 CDT

Update

We are continuing to investigate reports of intermittent issues with both link redirection and link tracking, resulting in error messages.

Next Update: 4:00 AM UTC

Posted Sep 17, 2019 - 22:08 CDT

Investigating

We are currently investigating reports of intermittent issues with both link redirection and link tracking, resulting in error messages.

Next Update: 3:00 AM UTC.

Posted Sep 17, 2019 - 20:42 CDT