Content Editor Experiencing Image Management Issues

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.
Posted Sep 12, 2025 - 14:44 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2025 - 14:26 CDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 12, 2025 - 14:24 CDT

Identified

Engineers have identified the root cause and are working on a fix now.
Posted Sep 12, 2025 - 13:44 CDT

Update

We are continuing to investigate this issue.
Posted Sep 12, 2025 - 13:33 CDT

Investigating

Engineers are investigating issues managing images within the content manager.
Posted Sep 12, 2025 - 13:09 CDT
This incident affected: US Region (Campaigns), APAC Region (Campaigns), and EU Region (Campaigns).