Engineers have identified a delay in custom object automation start triggers

Incident Report for ActiveCampaign

Resolved

Engineers have validated full service restoration, however a 3-4 hour backlog is continuing to process.
Custom object driven automation start triggers are expected to be near real time in approximately 3-4 hours.
Posted Nov 11, 2022 - 09:58 CST

Monitoring

Engineers have applied a solution and are monitoring recovery of custom object automation start trigger processing.
Posted Nov 10, 2022 - 09:47 CST

Identified

Engineers have identified a solution and started implementation.
Automation start triggers, which rely on custom objects, will be delayed until full service restoration.
Posted Nov 09, 2022 - 18:24 CST

Investigating

Engineers have identified a delay in custom object triggered automation processing.
Automation start triggers, which rely on custom objects, will be delayed until full service restoration.
A solution has been identified and is actively being implemented.
Posted Nov 09, 2022 - 10:10 CST
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