Database performance issues identified
All systems have fully recovered.
Engineers have implemented a solution and are monitoring the recovery of the single product database impacted.
Engineers have detected an issue impacting a single product database. Customers whose accounts are on that database will experience degraded performance and delays in processing campaigns and automations. Engineers are actively working on a solution.
This incident affected: US Region (API Availability, Automations, Campaigns, Platform Availability) and Site (Tracking).