Platform Service Disruption

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.

Posted Feb 24, 2021 - 15:36 CST

Monitoring

We have released a change to address the service disruption to the ActiveCampaign platform and are seeing relief across all services. We are continuing to monitor.

Posted Feb 24, 2021 - 15:16 CST

Update

We are continuing to investigate the service disruption to the ActiveCampaign platform that is impacting users' ability to load pages in their accounts.

Next Update: 9:30 PM UTC.

Posted Feb 24, 2021 - 14:59 CST

Investigating

We are currently investigating an issue causing a service disruption across the ActiveCampaign platform beginning at ~8:00 PM UTC, Wednesday, 24 February. Customers may see pages load slowly or errors in page loads.

Next update: 9:00 PM UTC.

Posted Feb 24, 2021 - 14:29 CST

This incident affected: US Region (Platform Availability).