ActiveCampaign Errors

Incident Report for ActiveCampaign

Resolved

This incident has been resolved.

Posted Aug 14, 2024 - 17:04 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 14, 2024 - 16:05 CDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 14, 2024 - 15:50 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 14, 2024 - 15:49 CDT

Update

Engineers have deployed a change to reduce error rates while the investigation continues.

Posted Aug 14, 2024 - 15:30 CDT

Investigating

Engineers are investigating an issue where customers encounter error messages when accessing the platform.

Posted Aug 14, 2024 - 15:03 CDT

This incident affected: US Region (API Availability, ARC & ARC Services, Automations, Campaigns, Conversations, CRM, Custom Objects, Custom Reports, E-commerce, Integrations, Platform Availability, Web Personalization, Webhooks) and ActiveCampaign.com.