Engineers have identified an issue where users are unable to create new trials or make changes to their account’s package (upgrades, downgrades). Engineers are working to restore this functionality.
Incident Report for ActiveCampaign
Resolved
This incident has been resolved.
Posted Apr 11, 2024 - 10:28 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 11, 2024 - 10:23 CDT
Update
We are continuing to investigate this issue.
Posted Apr 11, 2024 - 10:19 CDT
Investigating
Engineers have identified an issue where users are unable to create new trials or make changes to their account’s package (upgrades, downgrades). Engineers are working to restore this functionality.
Posted Apr 11, 2024 - 10:18 CDT
This incident affected: APAC Region (ARC & ARC Services), US Region (ARC & ARC Services), and EU Region (ARC & ARC Services).
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