Blank Contact and Deal fields rendering incorrectly in UI

Incident Report for ActiveCampaign

Resolved

This issue has been resolved.
Posted Oct 27, 2021 - 16:06 CDT

Monitoring

Update: At 3:30 PM CST engineers released a fix to resolve the issue, we have verified and confirmed that the affected parts of the platform are working correctly. We are currently monitoring the to ensure impact is completely cleared.
Posted Oct 27, 2021 - 15:37 CDT

Update

We are continuing to work on a fix for this issue.

ETA is 4:00pm CST
Posted Oct 27, 2021 - 15:13 CDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 27, 2021 - 14:28 CDT

Identified

Our Engineers have identified the issue are working on applying a fix to resolve it.

Next Update
3:00pm CST
Posted Oct 27, 2021 - 14:25 CDT

Investigating

We have identified that some of our customers are seeing inaccurate translation in various part of the platform. Engineers have been engaged and are currently triaging this issue.

Next Update 2:15 CST
Posted Oct 27, 2021 - 13:53 CDT