Whatsapp message responses delayed

Incident Report for ActiveCampaign

Resolved

All delayed messages have caught up.
Posted Oct 08, 2026 - 12:26 CDT

Monitoring

The issue has been resolved and response messages are catching up now.
Posted Oct 08, 2026 - 09:29 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 08, 2026 - 09:19 CDT

Investigating

We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.
Posted Oct 08, 2026 - 09:03 CDT
This incident affected: Message Sending Availability (WhatsApp).
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