SMS sending delays

Incident Report for ActiveCampaign

Resolved

This incident is resolved.

Posted Apr 14, 2023 - 09:59 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2023 - 09:56 CDT

Investigating

Engineers are investigating an issue causing outbound SMS messages to delay in sending. SMS messages sent since 5:00 AM CT are queueing and be sent with a delay.

Posted Apr 14, 2023 - 08:48 CDT

This incident affected: Message Sending Availability (SMS).