Some customers may experience delays in automations processing
Incident Report for ActiveCampaign
Resolved
This incident has been resolved.
Automations processing has recovered.
Posted Jul 31, 2023 - 12:56 CDT
Monitoring
Engineers have identified and mitigated the root cause.
Automation processing will remain delayed as the backlogged events process.
Posted Jul 31, 2023 - 11:54 CDT
Update
Engineers are actively engaged in restoring automations processing performance.
Customers may observe latency in their automations processing.
Posted Jul 31, 2023 - 11:41 CDT
Investigating
Contacts passing through blocks of automation could be delayed and appear stuck. Engineers are working to resolve the issue.
Posted Jul 31, 2023 - 11:17 CDT
This incident affected: US Region (Automations).