Monitoring - A fix has been implemented and we are monitoring the results.
Dec 13, 2025 - 14:09 CST
Investigating - We are aware of an increased rate of SMS delivery failures and engineers are actively investigating. Failed deliveries are accurately reported in your account and are not charged.
Dec 13, 2025 - 09:42 CST
APAC Region Operational
90 days ago
99.86 % uptime
Today
API Availability Operational
90 days ago
99.46 % uptime
Today
ARC & ARC Services Operational
90 days ago
99.97 % uptime
Today
Automations Operational
90 days ago
99.19 % uptime
Today
Campaigns Operational
90 days ago
99.58 % uptime
Today
Conversations Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Custom Objects Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
E-Commerce Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
Web Personalization Operational
90 days ago
100.0 % uptime
Today
Web-hooks Operational
90 days ago
100.0 % uptime
Today
EU Region Operational
90 days ago
99.86 % uptime
Today
API Availability Operational
90 days ago
99.46 % uptime
Today
ARC & ARC Services Operational
90 days ago
99.97 % uptime
Today
Automations Operational
90 days ago
99.25 % uptime
Today
Campaigns Operational
90 days ago
99.58 % uptime
Today
Conversations Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Custom Objects Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
E-Commerce Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
Web Personalization Operational
90 days ago
100.0 % uptime
Today
Web-hooks Operational
90 days ago
100.0 % uptime
Today
US Region Operational
90 days ago
99.9 % uptime
Today
API Availability Operational
90 days ago
100.0 % uptime
Today
ARC & ARC Services Operational
90 days ago
99.97 % uptime
Today
Automations Operational
90 days ago
99.25 % uptime
Today
Campaigns Operational
90 days ago
99.57 % uptime
Today
Conversations Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Custom Objects Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
E-commerce Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
Web Personalization Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
ActiveCampaign.com Operational
90 days ago
100.0 % uptime
Today
AC Resource Center Operational
90 days ago
100.0 % uptime
Today
Message Sending Availability Degraded Performance
90 days ago
99.8 % uptime
Today
Email Operational
90 days ago
99.58 % uptime
Today
SMS Degraded Performance
90 days ago
99.83 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Site Operational
90 days ago
99.93 % uptime
Today
Published Pages Operational
90 days ago
99.72 % uptime
Today
Pages Application Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Web Personalization Operational
Tracking Operational
90 days ago
100.0 % uptime
Today
Active Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 13, 2025
Resolved - This incident has been resolved.
Dec 13, 09:39 CST
Update - This issue has been resolved and the services are fully operational again.
Dec 11, 13:26 CST
Investigating - Engineers have detected degraded performance with the Partner Portal, trial signups, billing management pages and areas of activecampaign.com. Our engineers are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors
Dec 11, 12:59 CST
Dec 12, 2025

No incidents reported.

Dec 11, 2025
Completed - The scheduled maintenance has been completed.
Dec 11, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 20:00 CST
Scheduled - On December 11th starting at 8pm Central time, engineers will be performing maintenance for the reporting tool. Any reports created, or modified, during this maintenance window may not be saved. During this upgrade, reports may also be intermittently available.
Dec 11, 11:29 CST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.