Resolved -
This incident has been resolved.
Oct 21, 06:38 CDT
Update -
The platform is fully functional and all systems are operating as normal.
Oct 21, 06:38 CDT
Update -
The platform is recovering from today's outage. While our cloud computing provider is now fully operational, other upstream services continue to be impacted. Most scheduled and background processes are significantly delayed including automations, bulk edits, imports, exports. Additionally, many AI features are degraded. Systems have been scaled to speed recovery and engineers continue to monitor progress.
Oct 20, 19:02 CDT
Update -
Engineers continue to monitor the system recovering.
Oct 20, 10:03 CDT
Monitoring -
Our systems are recovering and processing through backlogged queues. Systems are scaling to handle increased load.
Oct 20, 05:11 CDT
Identified -
Engineers have confirmed most ActiveCampaign systems are impacted by the current global outage of our cloud computing provider. The team is closely monitoring and will provide further updates as information becomes available.
Oct 20, 04:52 CDT