Monitoring - A fix has been implemented and we are monitoring the results.
Dec 13, 2025 - 14:09 CST
Investigating - We are aware of an increased rate of SMS delivery failures and engineers are actively investigating. Failed deliveries are accurately reported in your account and are not charged.
Dec 13, 2025 - 09:42 CST
APAC Region
Operational
90 days ago
99.86
% uptime
Today
API Availability
Operational
90 days ago
99.46
% uptime
Today
ARC & ARC Services
Operational
90 days ago
99.97
% uptime
Today
Automations
Operational
90 days ago
99.19
% uptime
Today
Campaigns
Operational
90 days ago
99.58
% uptime
Today
Conversations
Operational
90 days ago
100.0
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Custom Objects
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
E-Commerce
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Platform Availability
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
90 days ago
100.0
% uptime
Today
Web-hooks
Operational
90 days ago
100.0
% uptime
Today
EU Region
Operational
90 days ago
99.86
% uptime
Today
API Availability
Operational
90 days ago
99.46
% uptime
Today
ARC & ARC Services
Operational
90 days ago
99.97
% uptime
Today
Automations
Operational
90 days ago
99.25
% uptime
Today
Campaigns
Operational
90 days ago
99.58
% uptime
Today
Conversations
Operational
90 days ago
100.0
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Custom Objects
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
E-Commerce
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Platform Availability
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
90 days ago
100.0
% uptime
Today
Web-hooks
Operational
90 days ago
100.0
% uptime
Today
US Region
Operational
90 days ago
99.9
% uptime
Today
API Availability
Operational
90 days ago
100.0
% uptime
Today
ARC & ARC Services
Operational
90 days ago
99.97
% uptime
Today
Automations
Operational
90 days ago
99.25
% uptime
Today
Campaigns
Operational
90 days ago
99.57
% uptime
Today
Conversations
Operational
90 days ago
100.0
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Custom Objects
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
E-commerce
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Platform Availability
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
90 days ago
100.0
% uptime
Today
Webhooks
Operational
ActiveCampaign.com
Operational
90 days ago
100.0
% uptime
Today
AC Resource Center
Operational
90 days ago
100.0
% uptime
Today
Message Sending Availability
Degraded Performance
90 days ago
99.8
% uptime
Today
Email
Operational
90 days ago
99.58
% uptime
Today
SMS
Degraded Performance
90 days ago
99.83
% uptime
Today
WhatsApp
Operational
90 days ago
100.0
% uptime
Today
Site
Operational
90 days ago
99.93
% uptime
Today
Published Pages
Operational
90 days ago
99.72
% uptime
Today
Pages Application
Operational
90 days ago
100.0
% uptime
Today
Forms
Operational
90 days ago
100.0
% uptime
Today
Web Personalization
Operational
Tracking
Operational
90 days ago
100.0
% uptime
Today
Active Intelligence
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Dec 13, 09:39 CST
Update -
This issue has been resolved and the services are fully operational again.
Dec 11, 13:26 CST
Investigating -
Engineers have detected degraded performance with the Partner Portal, trial signups, billing management pages and areas of activecampaign.com. Our engineers are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors
Dec 11, 12:59 CST
Completed -
The scheduled maintenance has been completed.
Dec 11, 21:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 20:00 CST
Scheduled -
On December 11th starting at 8pm Central time, engineers will be performing maintenance for the reporting tool. Any reports created, or modified, during this maintenance window may not be saved. During this upgrade, reports may also be intermittently available.
Dec 11, 11:29 CST