Resolved -
The fix has been validated. Automations and campaign sending have returned to normal operation.
Nov 8, 10:25 CST
Identified -
Engineers have identified the issue and are implementing a fix. Customer should see services returning to normal. Engineers will continue to monitor the situation.
Nov 8, 09:49 CST
Update -
Engineers are continuing to investigate the issue.
Nov 8, 09:39 CST
Investigating -
Engineers have identified an issue impacting automations and campaign sending for some accounts. These activities are currently delayed. Engineers are actively investigating the issue.
Nov 8, 09:19 CST